Vvolt Ebike Coupons

FAQs

Does Vvolt offer free shipping?

Yes, Vvolt offers free shipping within the continental US. For residents of Hawaii and Alaska, you will need to contact them for a shipping rate estimate​.

What is the Vvolt’s return policy?

Vvolt accepts returns within 14 days of receiving the bike. The bike must be in its original packaging and condition. For quality issues, Vvolt provides free replacements or repairs upon verification of the problem.

How long does the warranty last? Does the warranty transfer if you resell the bike?

Vvolt offers a 2-year warranty covering manufacturer’s defects. Only the original owner of an ebike purchased from Vvolt’s online or physical storefront is covered by this Limited Warranty. The warranty period begins upon your receipt of the ebike and ends either at the end of the warranty period or upon any sale or transfer of the ebike.

Does Vvolt offer service and bike maintenance?

Yes, Vvolt partners with Beeline Connect and Velofix to provide comprehensive service and maintenance for ebikes. You can book services like tune-ups, repairs, and expert assembly through their network of recommended local service centers, ensuring your ebike is safe and optimized for performance.

For more details, you can visit their Service Centers page.

Can you rent or test drive a Vvolt bike?

You can test ride Vvolt eBike models by appointment at their location in Portland, Oregon. Appointments are available Monday to Thursday from 10am-4pm, and Fridays from 10am-2pm​.

How do I contact Vvolt?

You can contact Vvolt by phone at (323) 303-3155 during their support hours, Monday to Friday, 8am to 5pm PST. Alternatively, you can visit their Contact Us page on their website and submit a request​.