You can return an unused e-bike within 30 days of delivery as long as it is in new condition and in the original packaging. Lightly used bikes with less than 20 miles on them can also be returned within 30 days but will be subject to a 30% depreciation fee. Accessories and batteries can only be returned within 7 days if they are unopened and unused. Opened or used accessories and batteries are not eligible for return unless they are defective. Customers are responsible for return shipping unless the return is due to a confirmed defect.

How long is the warranty?

All Fiido e-bikes come with a two-year warranty that covers major components against manufacturing defects, along with lifetime technical support. Normal wear-and-tear parts such as tires, brake pads, or paint finish are not included in the warranty.

Does the warranty transfer if I sell the bike?

No, the warranty only applies to the original purchaser and cannot be transferred if the bike is resold.

Does Fiido provide service and maintenance?

Yes, Fiido offers repair and maintenance through authorized service centers. They aim to replace parts quickly to minimize downtime and support more complex repairs when needed. Using unauthorized repair services may void the warranty.

Can I test ride a Fiido bike?

Yes, Fiido test rides are available through authorized partners and retailers, though availability depends on your location.

Can I ride if the battery is dead?

Yes, you can continue riding a Fiido bike by pedaling normally, but you will not have electric assistance.

How long does it take to charge the battery?

Charging time depends on the model, but most Fiido e-bike batteries take several hours to fully charge.

How do I contact Fiido?

You can contact Fiido for pre-sales questions at service@fiido.com and for after-sales or support questions at support@fiido.com. Phone support is also available at +852-5621 6918, Monday to Friday, from 9:00 AM to 10:00 PM (GMT+8).

VISIT https://fiido.com/

About Fiido Electric Bikes

Blix Bike, founded in 2014 and inspired by Swedish design, offers a diverse lineup of electric bicycles tailored for various needs, including folding, city, cargo, cruiser, commuter, and all-terrain models. These bikes are known for their clean design, high performance, and smart utility features, making them ideal for enhancing the riding experience. Blix also provides comprehensive customer support and a warranty for peace of mind.

How to Use Fiido Promo Codes

Click “Get Code” button
- This will open a pop-up that will show you the code for that specific promo.
Copy the code
- Select and copy the code that is given and click on the link to proceed shopping at fiido.com
Enter the code at checkout
- Paste your code in the appropriate box, like below:

Enjoy your savings!

Fiido Ebike Coupons

FAQs

Does Fiido offer free shipping?

What is Fiido’s return policy?