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Mokwheel Basalt ST Review: A Fresh Contender in the Fat Tire Ebike Arena
Mokwheel, while not as established as industry giants like Rad
Up to $600 off on select ebikes
Buy two ebikes and get a FREE accessory!
Get discounted accessory bundle when you buy an ebike
Yes, and they are available to ship to the US (excluding Hawaii, Alaska, Guam, and Puerto Rico or other U.S. territories).
Mokwheel allows returns or exchanges within 15 days for non-quality issues with a 5% processing fee, waived for exchanges. For product defects or shipping damages, Mokwheel provides tech support, replacement parts, and covers repair fees. Returns must be approved, in original condition and packaging, and sent with a tracking label. More details are available by contacting support@mokwheel.com.
The Two Year Limited Warranty applies to purchases made from authorized channels of Mokwheel. Warranty coverage is not transferable.
Mokwheel offers service and bike maintenance primarily through their network of dealers, where you can find tech support and assistance for their ebikes.
Yes, you can test drive a Mokwheel bike. Mokwheel offers test rides at their dealers across the United States. You can visit their flagship store, which provides a wide selection of Mokwheel ebikes and the highest level of customer care.
You can contact Mokwheel customer service via email at support@mokwheel.com or support@mokwheel.ca, by phone at +1 833-RIDEMOK or +1 833-743-3665, or through live chat from Monday to Friday, 8 AM–5 PM PST.
Mokwheel, while not as established as industry giants like Rad
Mokwheel specializes in electric bikes that integrate innovative features such as solar charging and power station capabilities. Their product lineup includes models like the Basalt, Mesa Lite, and Mesa Plus, designed for both all-terrain and urban commuting needs. Mokwheel is dedicated to enhancing the ebike experience with advanced technology and customer-focused services, available through their flagship store and various test ride locations across the United States.
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Enjoy $150 off all Level.2 ebikes (with code Level150) OR receive $200 in free accessories* with Level.2 purchases (with code FreeAccessories)!
Promo code must be input at checkout. *Excludes Fanttik Air Pump.
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