Mokwheel Basalt ST Review: A Fresh Contender in the Fat Tire Ebike Arena
Mokwheel, while not as established as industry giants like Rad
Mokwheel Ebike Coupons
Up to $900 off on select ebikes
Buy any ebike and get a battery/inverter for only $199 as add on
Get $400 OFF on additional batteries on selected models
Buy two ebikes and get a FREE accessory!
Get discounted accessory bundle when you buy an ebike
FAQs
Does Mokwheel offer free shipping?
Yes, and they are available to ship to the US (excluding Hawaii, Alaska, Guam, and Puerto Rico or other U.S. territories).
What is the Mokwheel’s return policy?
Mokwheel allows returns or exchanges within 15 days for non-quality issues with a 5% processing fee, waived for exchanges. For product defects or shipping damages, Mokwheel provides tech support, replacement parts, and covers repair fees. Returns must be approved, in original condition and packaging, and sent with a tracking label. More details are available by contacting support@mokwheel.com.
How long does the warranty last? Does the warranty transfer if you resell the bike?
The Two Year Limited Warranty applies to purchases made from authorized channels of Mokwheel. Warranty coverage is not transferable.
Does Mokwheel offer service and bike maintenance?
Mokwheel offers service and bike maintenance primarily through their network of dealers, where you can find tech support and assistance for their ebikes.
Can you rent or test drive a Mokwheel bike?
Yes, you can test drive a Mokwheel bike. Mokwheel offers test rides at their dealers across the United States. You can visit their flagship store, which provides a wide selection of Mokwheel ebikes and the highest level of customer care.
How do I contact Mokwheel?
You can contact Mokwheel customer service via email at support@mokwheel.com or support@mokwheel.ca, by phone at +1 833-RIDEMOK or +1 833-743-3665, or through live chat from Monday to Friday, 8 AM–5 PM PST.
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About Mokwheel
Mokwheel specializes in electric bikes that integrate innovative features such as solar charging and power station capabilities. Their product lineup includes models like the Basalt, Mesa Lite, and Mesa Plus, designed for both all-terrain and urban commuting needs. Mokwheel is dedicated to enhancing the ebike experience with advanced technology and customer-focused services, available through their flagship store and various test ride locations across the United States.
How to Use Mokwheel Promo Codes
- Click “Get Code” button
- This will open a pop-up that will show you the code for that specific promo.
- Copy the code
- Select and copy the code that is given and click on the link to proceed shopping at https://www.mokwheel.com/
- Enter the code at checkout
- Paste your code in the appropriate box, like below:
- Enjoy your savings!